Frequently Asked Questions

Common questions about the CardPointe software, equipment, integrations and pricing and pricing

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Does CardPointe have an app?

Yes there is a free app that comes with every CardPointe merchant account. You can use it to process transactions and view real time reporting.
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Can I apply for a CardPointe account if I'm not incorporated?

Yes. You can apply for a merchant account by using either a unique tax ID number or for your SSN number as the owner.
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How long does it take to get an account set up?

Most often the underwriting process will only take 24-48 hours depending on the specific details of your business. 

CardPointe Account Setup

What is CardPointe?

CardPointe is a payment processing platform developed by CardConnect. With every active merchant account you receive free access to the Cardpointe processing and reporting dashboard which includes:

  • Research and reconcile transactions/settlements
  • Print and export detailed transaction and settlement reports
  • Store customer profiles and automate recurring billing plans
  • Set up and activate multiple users within a single account
  • and so much more…

CardPointe allows you  to process transactions on a retail terminal, the mobile app (smart phone and iPad compatible) and the online virtual terminal and view transactions in real time across any CardPointe reporting tool.

How do I set up a CardPointe account?

Setting up a CardPointe account is simple and straightforward.  You can get started by clicking here to schedule a call with a CardPointe specialist who well help you  customize your account.

Why should I use CardPointe vs. the other options that are available?

CardPointe provides the most secure processing network on the market for a single low-monthly fee. The CardPointe suite of services saves you time and money by streamlining your payment processing solution for your business.

 

We invite you to decide for yourself. Check out the pricing page for the latest CardPointe promotion!

Is there a long term contract with CardPointe?

No. All agreements are month to month agreements. If, for any reason, you decide that the service is not for you just cancel at any time without penalty.

Rates, Fees and Pricing

How much does CardPointe cost?

Access to the CardPointe processing platform, is just $15 per month.  Refer to the pricing page for details on specific merchant account programs and monthly specials.

How much does the CardPointe equipment cost?

The CardPointe terminals are very reasonably priced and start at just $210 for the Desk/3500 model.

We offer pointe of sale equipment, and online solutions as well so we customize each account to the needs of your business.  You only buy what you need and you can add more equipment as the needs of your business change.

CardPointe Equipment

Does CardPointe have a Point of Sale system?

Yes.

CardPointe can be used with the Clover point of sale system.  There are a few different options when it comes to Clover, so there is a lot of customization that you can do. 

One of the nice things about CardPointe is the versatility of equipment and software options that are offered while directly integrating to the CardPointe reporting and processing merchant account platform.

Can I just use my iPad or tablet to accept credit cards?

Yes you can! 

The CardPointe mobile app will allow you to process transactions from any mobile device (iOS and Android compatible) as well as from iPad devices.

Accepting Payments Online & With Your Website

I need a payment page for my website. What are my options?

You have plenty of options. 

First, CardPointe offers a Hosted Payment Page that comes with your account and this page is a hosted-for-you page that is “off the shelf” ready for you to use. 

CardPointe also has a free plugin that allows you to integrate directly with WooCommerce for websites that are built with WordPress. 

You can also use the API code to custom build an online payment system for your company. 

The BancardSales Group offers CardPointe implementation packages to help you set everything up and to make sure that it’s working the way you need it to.

Feel free to reach out to us and we’ll customize a program just for you.

Here’s a tutorial on how to set up and install the CardConnect Payment Gateway (i.e. CardPointe) with WordPress and WooCommerce

What is a CardPointe hosted payments page?

A hosted payment page is a website page that is hosted for you by the gateway company. 

It’s a page that is able to be customized with your logo and you can use it by simply linking to it from your website. 

It’s a standard offering with our CardPointe merchant account platform and you can learn more by clicking here. 

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Real-Time Reporting

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Statement Archive

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Track Fraud Activity

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Secure Customer Profiles

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Shopping Cart Integrations

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Patented Tokenization

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Recurring Billing

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Point to Point Encryption

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Auto-Settlement Across Devices

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Multi-Merchant Location

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Account Updater

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Chargeback Management

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Track Daily Volume

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eCheck/ACH Processing

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Auto Level 2 and Level 3

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Next Day Funding

Are You Ready to Get Started?

We can get started right away in helping you boost your business’s sales.