CardConnect offers ACH processing and in this CardPointe tutorial , I’m gonna show you how to process an ACH transaction using the CardPointe virtual terminal and the CardPointe hosted payment page.

ACH of course is a direct bank draft so if you want to give your customers the ability to have their payment drafted directly from their bank account vs. charging it to a debit or credit card, this feature will give you the ability to do that.

ACH processing is separate underwriting and approval so if you don’t have an ACH account yet, but would like to set one up, check the links in the description for the link to apply.

Once your account is set up, it’s extremely easy to use.

Application

For this video, I’m going to assume you are familiar with the CardPointe Virtual Terminal and the CardPointe Hosted Payment Page.  

I’ve previously posted detailed videos on each of those topics covering the features and functionality of each.

If you are not yet familiar, check the links in the description or in the cards on the screen for videos that show you in detail:

1- How to run a transaction and navigate through the Cardpointe Virtual Terminal

2- How to run a transaction using the CardPointe Hosted Payment Page (HPP)

SETUP

So this video is a demonstration to show you how your ACH account connects to the CardPointe interface once it’s all set up.

First off remember that the Virtual terminal is an environment for you and your company staff where you’re taking a credit card number or banking information and entering it directly into the virtual terminal portal.  

Your customer never sees this interface.

The hosted payment page on the other hand is a customer facing page that allows the customer to enter their own information which then gets passed directly into CardPointe reporting.

Each function has it’s own benefits but the hosted payment page is a free option for you to take advantage of so even if it’s not used regularly, you can set it up as a backup option for billing at your company.

CardPointe Virtual Terminal

So here’s how the ACH option shows up within the CardPointe dashboard,

Start by clicking on the virtual terminal tab and come down to the dropdown box right here and click

Your ACH account will show up right here so you simply select it and you’ll notice that the mock credit card changes from a credit card, to a placeholder where you can enter a bank Routing Number and an account number.

Then just proceed to filling out the rest of the data within the virtual terminal to process your transaction.

The rest of the fields are self explanatory but if you have questions about any of the fields, again, refer back to the video titled “how to run a transaction in the virtual terminal” where this is explained in great detail.

After your dollar amount is entered just click process transaction and your done!

That transaction can be found in the reporting tab now just like all the other credit and debit card transactions that you have run on your merchant account.

CardPointe Hosted Payment Page

When ACH is added to the hosted payment page, you’ll notice a Grey “ACH echeck” button that’s located right next to the Green Credit card Payment method.

If a customer wants to enter their checking account number and routing number, they can simply click the ACH (echeck) button and the input fields once again change to accommodate the correct payment details.

The rest of the information on the page is self explanatory for your customer.

Final notes

So that’s how simple it is to add ACH functionality to your CardPointe account.

Remember that the ACH function does have to be added to your Virtual terminal and Hosted payment page after your ACH account is approved.

And one final note…. You CAN use ACH with the billing plan feature within the CardPointe virtual terminal.

When you’re creating a billing plan, just select the ACH account from the dropdown menu like I showed before and create the plan.

CLOSE

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share this video with your friends and comment below if you have any questions about the functionality of anything covered in this video

I’m Brian Manning and I’ll see you next time